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UserLock Documentation
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UserLock Documentation
Home
Getting started
Requirements
Installation
Agent deployment
Audit logon events
Protect a new Active Directory account
Set connection restriction rules
Define an alert
Define a production database
License
8 Best Practices When Using UserLock
Use cases
Limit simultaneous sessions by users, groups or Organization units
Restrict a user to connect only from a specific machine
Prevent access connections outside certain hours
Assign a logon time quota
Get/schedule a report of user access connection hours
Set an automatic logoff of idle sessions
Customize messages displayed to users
Implementing Multi-Factor Authentication
Advanced use cases
UserLock Webhook Notifications – a Step by Step guide
How to Install UserLock in an Environment using VDI
Secure Remote Access to an Exchange Mailbox using HTTP Modules
Set up and restrict user access to Wi-Fi sessions
Secure Remote Access to an Exchange Mailbox using ISAPI Filters
Reference
Protected sessions
Interactive sessions
Wi-Fi / VPN sessions
IIS sessions
Sessions with local accounts
Configuration wizard
Server type
Network zone
Service impersonation account
Configuration progress
Server types
Primary server
Backup server
Standalone terminal server
Console
Administration from a remote computer
Server administration
Dashboard
Agent distribution
Deploying automatically
Deploying from the console
Deployer options
Agent configuration
Deployment status
Agent distribution filter
Protected accounts
Type
General
Multi-factor authentication
Notifications
Workstation restrictions
Hour restrictions
Time quotas
Group
Priority management
Multi-factor authentication
MFA Dashboard
MFA settings
MFA help
MFA restrictions
MFA reports
User sessions
Filters
Consumed time
Send popup
Block a user
Effective restrictions
Messages
Server Properties
General server properties
User status
E-mail settings for notifications
Webhook notifications
License information
Database
Service impersonation
Security
Terminal server
Synchronization
Reporter
Report viewer
Export a report
Save/Load report configuration
Logon cleaner
Scheduler
Options
E-mail settings for scheduled reports
Logo configuration
Computer commands
Winforms Keyboard Shortcuts
Web console
Web console installation
Web console specifics
SysLocator
Agents
Desktop agent
Desktop agent technology
Agent/server communication
Desktop agent manual installation
Windows installer package
Group Policy deployment
Mac agent
Mac agent installation
Server configuration
Known limitations
NPS agent
NPS agent technology
NPS agent manual installation
NPS agent completing installation
Known limitations and additional settings
RRAS agent
RRAS agent technology
RRAS agent manual installation
RRAS agent completing installation
IIS agent
IIS agent technology
IIS agent manual installation
IIS agent configuration
Known limitations and additional settings
Reports
Database reports
Session history
User status history
Session statistics
Concurrent session history
Session count evolution
Working hours history
Working hours by week and by month
Unauthorized working hours
Wi-Fi / VPN history
Wi-Fi / VPN users statistics
Wi-Fi / VPN statistics evolution
IIS history
IIS sessions statistics
Denied logon reports
Multi-factor authentication reports
Common report filters
Server reports
User sessions
Agent distribution
Dashboard
Advanced
Protected Accounts membership
Database Reference
Logons denied by Active Directory
How to apply requirements on UserLock Server and protected machines
UserLock PowerShell
Requirements and launching
UserLock PowerShell help
PowerShell script examples
Cmdlet Help
Block-UserLockUserAccount
Close-UserLockSession
Get-UserLockAgentDistribution
Get-UserLockAgentDistributionConfiguration
Get-UserLockCommand
Get-UserLockIisSession
Get-UserLockInteractiveSession
Get-UserLockMessage
Get-UserLockOrphanedInteractiveSession
Get-UserLockProtectedAccount
Get-UserLockProtectedAccountEffective
Get-UserLockRasSession
Get-UserLockReportedComputer
Get-UserLockReportedUser
Get-UserLockServer
Get-UserLockServerConfiguration
Get-UserLockSession
Install-UserLockAgent
Lock-UserLockSession
New-UserLockProtectedAccount
Remove-UserLockProtectedAccount
Reset-UserLockSession
Restart-UserLockComputer
Send-UserLockPopup
Set-UserLockAgentDistributionConfiguration
Set-UserLockMessage
Set-UserLockProtectedAccount
Set-UserLockServerConfiguration
Start-UserLockComputer
Stop-UserLockComputer
Test-UserLockSession
Unblock-UserLockUserAccount
Uninstall-UserLockAgent
UserLock API
Backup
F.A.Q.
Installation
What Operating Systems are supported by UserLock
What is the hardware requirement?
What is the disk space consumed by the UserLock database?
What is the bandwidth consumed by UserLock?
Do I need to install UserLock on a Domain Controller?
Do I need to install UserLock on a dedicated server?
Can I install the UserLock console on another machine than the server?
What are the protocols used for UserLock server/agent communication?
What are the requirements for the UserLock Backup server?
Configure client requirements through group policies
How do I install UserLock across multiple sites?
How to run a UserLock server installed on Windows Server 2019 with Desktop UserLock agents installed on Windows XP workstations
License
I have received my UserLock license serial. Where can I register it?
How many UserLock licenses do I need?
Database
What are the supported database types?
Does UserLock need a dedicated SQL Server?
Is the UserLock database in free access?
Can I use the same database for the Primary and the Backup UserLock servers?
How can I define a MS SQL Server database in UserLock?
The size of my UserLock database does not decrease after having cleaned events.
How to use SQL Express and transfer records from the default MS Access DB
Migrate SQL Database from a SQL Server to another one
Configuration
Can UserLock support nested OU's and groups in Active Directory?
Does UserLock modify Active Directory?
I want to delegate the UserLock administration. Do the UserLock operators require Domain administrator privileges?
Can users stop the UserLock Agent on workstations?
Can I install several UserLock Backup servers?
Can the UserLock Backup server do load balancing?
How can I migrate UserLock server to another machine?
Enabling HTTPS on the UserLock Web Console
How to view and modify Advanced UserLock Settings
Agents
Is the UserLock agent a Windows service?
How can I deploy the UserLock agent?
What is the UserLock agent weight?
How can I manually uninstall the UserLock agent from a workstation?
How to uninstall UserLock and remove all corresponding data
Troubleshooting
Since Windows 10 has been updated to Build 1803, users can not log on to the computers on which the UserLock Desktop Agent is installed
If the UserLock Primary server meets an issue, what happens?
What happens if the UserLock Primary server and Backup server are not available?
What happens if the UserLock Primary server is down?
UserLock disaster recovery.
The UserLock server generates many logon events on my computers. How can I avoid this?
I get the following warning in the system event log of my UserLock Server: 3034:MRxSmb or 4:Security-Kerberos.
An error occurs when installing UserLock on a machine with Avast Antivirus
Web Console - HTTP Error 503. The service is unavailable
Web Console - "HTTP error 500.21 - Internal Server Error" (Windows 2008 R2 / 2008) or "HTTP error 404 File not found" (Windows 2003)
Web Console - Error message "Server Error in '/ULAdmin' Application".
Web Console - "ERROR [28000] (...) Login failed for user 'NT AUTHORITY\ANONYMOUS LOGON'.
How to check Windows services and network protocols requirements
How do I resolve the “Conflicted Installation Detected” in UserLock?
How to update the status of one specific computer in Agent distribution
How to fix the _No encryption provider available_ error for administration from a remote workstation?
Powershell
UserLock PowerShell: How to do a massive user sessions reset after a general power failure.
Powershell - How to use UserLockPowerShell on Windows Server 2008 R2 or Windows Server 2008
Why is no UserLock PowerShell cmdlet available from a standard PowerShell console just after the UserLock installation?
Troubleshooting
Deployment errors
Server connection errors
Synchronization issues
Database problems
Remote logoff/lock errors
Notifications issues
Contact support
HowToFix articles
HTF001 - Name resolution
HTF002 - ICMP (ping)
HTF003 - File and Printer Sharing
HTF004 - Remote Registry service
HTF005 - Impersonation account
Upgrade
History
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Use cases
>
Advanced use cases
Advanced use cases
UserLock Webhook Notifications – a Step by Step guide
How to Install UserLock in an Environment using VDI
Secure Remote Access to an Exchange Mailbox using HTTP Modules
Set up and restrict user access to WiFi sessions
Secure Remote Access to an Exchange Mailbox using ISAPI Filters
Use cases
Limit simultaneous sessions by users, groups or Organization units
Restrict a user to connect only from a specific machine
Prevent access connections outside certain hours
Assign a logon time quota
Get/schedule a report of user access connection hours
Set an automatic logoff of idle sessions
Customize messages displayed to users
Implementing Multi-Factor Authentication
Advanced use cases
UserLock Webhook Notifications – a Step by Step guide
How to Install UserLock in an Environment using VDI
Secure Remote Access to an Exchange Mailbox using HTTP Modules
Set up and restrict user access to Wi-Fi sessions
Secure Remote Access to an Exchange Mailbox using ISAPI Filters